It is often said that employees can make you, or break you. This has never been truer than it is today. Since the Great Recession, we have been trying to staff our companies in the midst of a severe labor shortage; while our experienced leaders are retiring, the next generation (Gen Y) only wants to work in IT (Information Technology). In today’s class, we are going to learn to:

• Advertise right for the position
• Screen the applicants to save time
• Set the appropriate expectations
• Train the new hire for optimal performance